State Farm® Insurance Agent Chris Vomund

"The agent I talked ( Shannon Drake) to was not only pleasant but extremely helpful. She reassured me on the things I may have been confused about. Also shared a little bit of her personal self with me. It was so easy talking with her. I recommend this agent and company for those who want to be heard."

"Chris Vomund's office is reliable, pleasant and easy to work with. They also have a fantastic support team. I've had the pleasure of working with Christine Rodriguez on a few occasions and she's always been patient, kind and understanding. She always follows up and answers all my questions. I appreciate Chris Vomund and his team."

"I had insurance with them for over a decade. I called to add a vehicle and asked what the difference would be. Samantha said I had a credit and not to worry, no amount additional was due. What I didn't know was... She dropped two of my three vehicles off my insurance instead of adding one. I got a bill for over $1000. I called and was told that I didn't pay for the vehicles. She contacted billing to divide the amount but couldn't tell me the amount at the time. I received a bill for $494 for three consecutive months. I went into the office to discuss the amount because the numbers did not make sense. Chris was highly unprofessional and rude to me. He told me to forget what I was told in the past, that he doesn't know why any of that was done and "I'm sorry for whatever happened." He yelled at me (I never once raised my voice at him) and then threatened to backdate a cancelation and inform the DMV that I was driving more than 30 days without insurance (again..to my knowledge I had insurance and money was deducted from my bank every month) so they would give me a SR22."

"CLARITY AND COMMUNICATION is next level with this Insurance Office. I particularly work with Dalton from this office. I really appreciate the time he takes to explain and iron things out with me. I recently moved my policies from a closer insurance office to this one just because of the customer service and willingness to guide me through understanding. In addition, I want to give a shoutout to Rose Vomund, she routinely checked up on me and walked me through my claim process and answered all my questions with honesty. Thank you team !"

"State farm (Rose) was so very helpful. Rose kept us up to date on the claim status and showed caring professionalism. We are so greatful to her for the call updates and State Farms ability to keep the information flow up to date within their website and via text. Awesome team!!!"

"I recently had the pleasure of interacting with Tim, a customer service representative at State Farm, and I cannot praise him enough for his exceptional service. Right from the start, Tim was the epitome of professionalism - friendly, attentive, and genuinely interested in understanding my situation. His ability to listen and comprehend what I was going through was truly commendable. What stood out the most was Tim's problem-solving skills. Faced with a complex issue, he remained solution-oriented throughout our interaction. His approach was not only efficient but also showcased his deep commitment to finding the best possible outcome for me. It was evident that Tim values the importance of compassion and understanding in his role. Tim's dedication to his work and his ability to empathize with customers truly sets him apart. It's rare to encounter someone who not only excels in their job but also cares deeply about making a positive impact on others' lives. Thanks to Tim, my issue was resolved far beyond my expectations. For anyone needing assistance at Chris Vomund State Farm, Tim is a testament to what outstanding customer service should look like. His remarkable blend of professionalism, kindness, and expertise not only resolved my issue but also left a lasting impression. Thank you, Tim, for making what could have been a stressful experience, a reassuring and positive one."

"Had a hit and run on my parked car, which was pushed up onto the sidewalk. The Vomund team was great about getting things moving on my claim, and checking with me. I especially appreciate that Rose told me that a hit and run would be a lower deductible than what the claims person told me! When I inquired they agreed that Rose was right. It saved me about $800 out of pocket. Would highly recommend!!"